Admin login:
1. How long does it take for my course to be reviewed and published?
The admin review process typically takes 24-48 hours from submission. During this time, our team verifies course information, checks image quality, and ensures content meets platform standards. Courses with complete information and professional presentation are often approved faster. You'll receive email notification once your course is approved and published.
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2. What happens if my course is rejected during the review process?
If changes are needed, our admin team will contact you with specific feedback and suggestions for improvement. Common issues include incomplete descriptions, unclear pricing, or low-quality images. Simply make the requested changes and resubmit - there's no penalty for revisions. Our goal is to help your courses succeed on the platform.
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3. Can I edit my course information after it's been published?
Yes, you can edit published courses at any time through your dashboard. Changes to basic information like descriptions and pricing update immediately. However, significant changes (like dates or accommodation details) may require admin re-review to ensure accuracy. We recommend keeping course information current for the best student experience.
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4. How much does it cost to list my courses on Summer Schools?
Creating your provider account and listing courses is completely free. Summer Schools operates on a commission-based model - we only earn when you do. There are no upfront fees, monthly charges, or hidden costs. You maintain full control over your pricing and course details.
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5. What makes a course listing successful on your platform?
Successful courses have complete, detailed descriptions, professional-quality images, clear pricing, and comprehensive accommodation information. Courses with complete provider profiles receive 3x more inquiries than basic listings. High-quality photos increase inquiries by 40%. Focus on clearly communicating your program's unique value and educational outcomes.
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6. How do I receive and manage student inquiries?
Student inquiries come directly to your registered email address through our built-in contact forms. You'll also see inquiry notifications in your dashboard. Respond promptly - quick responses significantly improve conversion rates. The platform provides inquiry management tools to help you track and follow up with prospective students.
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7. Can I list multiple courses from the same institution?
Absolutely! You can create unlimited course listings under your provider profile. Each course gets its own dedicated page with full details. Many successful providers list multiple programs targeting different age groups, subjects, or time periods. Use your dashboard to manage all courses from one central location.
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8. What if I need to cancel or postpone a published course?
Contact our admin team immediately if you need to cancel or postpone a course. We'll help update the listing status and communicate with any students who have already inquired. Early communication is essential to maintain trust with prospective students and protect your institution's reputation on the platform.
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9. Additional Support
**Still have questions?** Contact our support team through your dashboard or email rob@summerschools.com. We typically respond within 24 hours and are here to help you succeed on the platform.
**Need technical help?** Our help documentation covers common technical issues, or contact support for personalized assistance with account setup, course creation, or platform navigation.
